Policy & Terms

Privacy Policy & Terms and Conditions – JD Utilidades

1. Introduction

JD Utilidades respects your privacy and is committed to protecting the personal data of all customers.
By browsing our website or making a purchase, you agree to the terms and conditions described on this page.

2. Data Privacy

  • We only collect the data necessary to process requests: name, address, email and telephone number.

  • The information is used exclusively to process payments, ship products and communicate about the order .

  • We do not share personal data with third parties, except logistics and payment partners, when strictly necessary.

  • In accordance with the European Union's General Data Protection Regulation (GDPR) , you can request access, correction, or deletion of your data at any time.

3. Shipping & Delivery

  • All orders are shipped directly from our warehouse in Spain.

  • The average delivery time is 2–5 working days for Portugal/Spain and 3–7 working days for other EU countries .

  • We offer free shipping on orders over $50 .

4. Exchanges & Returns

  • In accordance with European Union legislation, you have up to 14 days after receipt to request a return or exchange.

  • The product must be returned in perfect condition, in its original packaging.

  • To request, please contact our support at: [your support email] .

5. Payments

  • We accept payments via Credit/Debit Card, PayPal, Multibanco and MB Way (Portugal).

  • All payments are processed in a secure and encrypted environment.

6. Responsibility

  • JD Utilidades is not responsible for delivery delays caused by external factors (e.g. strikes, customs, weather conditions).

  • Product images are illustrative; slight variations may occur.

7. Contact

If you have any questions, requests for information or inquiries related to these policies, please contact:
📩 contato@marketingdigitaljd.pt

📌 JD Utilidades – Transparency, trust and security for our customers.